PlayGround Privacy Policy
Effective Date: October 18, 2026
PlayGround is operated by Zone7Management LLC (“Zone7Management,” “PlayGround,” “we,” “us,” or “our”).
This Privacy Policy explains how information is collected, used, stored, and shared when you use the PlayGround mobile application and related services.
By using PlayGround, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use PlayGround, we may collect the following information.
Account Information
When you create a PlayGround account, we may collect information such as:
- Email address
- Account identifier
- Display name or username
- Selected PlayGround role
- Profile biography
- Profile photo
- City or other profile information you choose to provide
Your account information is used to create and maintain your PlayGround profile and provide access to app features.
Profile and User-Generated Content
PlayGround allows users to create and share content. This may include:
- Profile photos and media
- Drops and posts
- Stories
- Comments and replies
- Music or audio uploaded by users
- Photos or videos
- Profile information
- Likes, follows, connections, and other interactions
Some of this information may be visible to other PlayGround users depending on the feature and your account settings.
Messages
PlayGround includes private messaging features.
We may store:
- Message content
- Photos sent through messages
- Sender and recipient information
- Message timestamps
- Read or delivery status
Messages may be reviewed when necessary to investigate reports, enforce our Community Guidelines, protect users, prevent abuse, or comply with legal obligations.
Reports, Blocks, and Safety Information
If you report or block another user, PlayGround may store information relating to:
- The account being reported or blocked
- The reason for the report
- Content associated with the report
- Moderation decisions
- Safety or enforcement actions
This information is used to protect the PlayGround community and enforce our rules.
Photos and Media You Select
PlayGround may allow you to select photos or other media from your device for features such as profile photos, Drops, Stories, messages, or other uploads.
When PlayGround uses Apple's system photo picker, the app receives only the media you choose to provide.
Notifications
If you enable push notifications, PlayGround may store information necessary to deliver notifications to your device, including a device push-notification token and your notification preferences.
You may disable notifications through PlayGround settings or your device settings.
Purchases and Transactions
Certain PlayGround features may involve purchases, subscriptions, tickets, music, beats, licenses, services, or other transactions.
Depending on the type of transaction, PlayGround may store information such as:
- Transaction identifiers
- Product or service purchased
- Purchase status
- Seller and buyer identifiers
- License or entitlement information
- Transaction dates
Payment-card information may be handled by third-party payment processors rather than being directly stored by PlayGround.
Support and Halo
PlayGround may offer assistance through Halo, our in-app assistant, as well as human support from Zone7Management.
If you contact Halo or PlayGround support, we may collect:
- Your support question
- Account information needed to assist you
- Messages exchanged with support
- Technical information related to the issue
Support conversations may be used to answer your request, troubleshoot problems, improve PlayGround, and protect users from abuse.
2. How We Use Information
We may use information collected through PlayGround to:
- Create and maintain user accounts
- Provide PlayGround features
- Display profiles and user-generated content
- Enable messaging and community interactions
- Deliver notifications
- Process or record transactions
- Provide customer support
- Operate Halo
- Detect spam, fraud, harassment, or abuse
- Investigate reports
- Enforce our Community Guidelines and Terms
- Maintain app security
- Diagnose technical problems
- Improve PlayGround
- Comply with legal obligations
We do not sell your personal information to advertisers.
3. Service Providers
We may use trusted third-party service providers to operate PlayGround.
These may include providers for:
- Database and account infrastructure
- Cloud storage
- Authentication
- Push notifications
- Payment processing
- Analytics
- Customer support
- AI-powered features
Current PlayGround infrastructure may include services provided by companies such as Supabase, Apple, and Stripe, depending on which features you use.
These providers may process information only as necessary to provide their services and are subject to their own privacy and security obligations.
4. Public Information
PlayGround is a community platform.
Information you intentionally make available through your public profile or public content may be visible to other PlayGround users.
This can include information such as:
- Username
- Profile image
- Biography
- Role
- Public posts
- Music
- Media
- Comments
- Public interactions
You should avoid posting information you do not want other users to see.
5. Content Moderation and Safety
PlayGround may review content or account activity when:
- A user submits a report
- Content may violate our Community Guidelines
- Fraud or abuse is suspected
- User safety is involved
- We are legally required to do so
Users may report and block other users inside PlayGround.
Repeated or serious violations may result in warnings, content removal, restrictions, suspension, or account termination.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide PlayGround services
- Maintain account functionality
- Protect users
- Resolve disputes
- Prevent fraud
- Maintain transaction or licensing records
- Meet legal, accounting, or regulatory requirements
Some transaction, licensing, tax, fraud-prevention, or legal records may need to be retained even after an account is deleted.
7. Account and Data Deletion
PlayGround allows users to initiate permanent account deletion from inside the app.
You can access account deletion through:
PlayGround → Settings → Delete Account
Deleting your account generally removes your:
- PlayGround account
- Profile
- Posts and Drops
- Stories
- Profile media
- Comments
- Messages
- Social connections
- Other user-generated content associated with your account
Certain transaction, licensing, accounting, fraud-prevention, or legally required records may be retained when necessary.
Deleting an account is permanent and cannot normally be undone.
You may also contact us with privacy-related questions or deletion concerns at:
8. Security
We use reasonable technical and organizational safeguards designed to protect information stored through PlayGround.
However, no online service or electronic storage system can guarantee complete security.
Users are responsible for protecting their account credentials and should not share their password with others.
9. Children
PlayGround is not intended for children under 13 years old.
We do not knowingly collect personal information from children under 13.
If we learn that information has been collected from a child under 13, we may remove the information and terminate the associated account.
10. Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of your account or information
- Withdraw certain permissions
- Control notification preferences
Many of these controls are available directly within PlayGround.
You may also contact us at:
11. Changes to This Privacy Policy
We may update this Privacy Policy as PlayGround changes or new features are introduced.
When significant changes are made, we may update the effective date and provide notice through the app or website when appropriate.
Continued use of PlayGround after an updated policy becomes effective means the updated policy will apply to your use of the service.
12. Contact Us
For privacy questions, account concerns, safety issues, or requests regarding your information, contact:
Zone7Management LLC
PlayGround Support
Email: willcellus@zone7mgmt.com
Website: Zone7MGMT.com